I've Been Hacked, What Do I Do?

The most important thing you must do is turn off your network. Any malware or backdoor access from a hacker can still pass through the network and cause significantly more damage. Then get in touch with one of our expert team to get some professional advice on getting your network & devices evaluated.

Can I Get A Scam Report Same Day?

We do understand that when the bank freezes your account, this can put you in a tough position. We do have full intent on delivering your report with the highest priority. In most cases, we can complete this same day, but please be patient as we will be giving it higher focus than other jobs.

What Is A PUP? Should I Be Concerned?

A PUP is a potentially unwanted program. Although they are not primarily recognised as malware, they may still have invasive or misleading behaviours. Keeping them on your computer should be done with caution, only use programs you can trust.

Virus Removal Gold Coast

Gold Coast PC Repairs is the most trusted computer repairs company on the coast. We have over 30 years experience in all things IT, serving major corporations such as Dreamworld & Newscorp Australia, as well as 5000+ general clients.

Gold Coast's Trusted Virus Removal Specialists

Viruses & Ransomware have grown increasingly. They are getting smarter, faster & harder to get rid of by conventional standards. That is why at the first instance of strange or abnormal behaviour on your computer, we encourage you to get it evaluated with us. We will provide corporate tier malware scanning & remediation so that you can know that you are safe.

What services can we provide?

Virus Removal

Computer viruses are generally divided into two core sections. There is Malicious Software (Malware) which is designed to actively attack crucial parts of your computer. It comes in many varieties including trojans, riskware, ransomware and more. If you were to contract one of these computer viruses on your computer, you may experience issues such as pop ups, computer running slow, remote access from third parties, control of your hardware including microphones and cameras. If you suspect your computer may be compromised by a virus, we highly encourage that you come in for a free evaluation. We can perform full analysis of your system and a quote on remediation options to remove malware and protect your computer going forward.

The other "virus" type are the less risky PUP's (Potentially Unwanted Programs). Although the majority of these are not considered malicious in nature, they generally have been bundled on with other software, may make exaggerated promises on what they can do or may provide unwanted data to developers. To ensure total protection from vulnerabilities we also encourage these to be removed. Contact us for a full free evaluation on your computer security today.

Scam Reports

We understand, it really does happen to the best of us. Despicable people do run around on the internet doing everything possible to get your personal information and/or your money. We know in these stressful occasions you are unsure what has been compromised and what to do. Sometimes the bank and other services might put a hold on your account until they are assured that your computer has been analysed, cleaned and protected for the future. Don't worry, we are well versed with scammers and their tactics. We will be more than happy to give you prioritised service to make sure your computer is safe and ready to return to the online world. Contact us today for a free diagnosis and security advice.

Computer Protection

The big question for everyone is "How do I protect myself online?" In a ever growing IT run world, the vulnerabilities online continue to grow on a daily basis. That is why you need to know the best practices to keep yourself secure online. You'll find that although having a high level of software security is important, the biggest vulnerability is ourselves. Sometimes we alone have the consent required to allow a virus to come onto our computer. So, having the best possible security is a combination of tools & software as well as the knowledge to know when something seems suspicious.

Contact us for a free evaluation of your computer and a consultation on best web security practices to keep you safe online.

Some Of Our Customer Testimonies

Frequently Asked Computer Questions

I've Been Hacked, What Do I Do?

The most important thing you must do is turn off your network. Any malware or backdoor access from a hacker can still pass through the network and cause significantly more damage. Then get in touch with one of our expert team to get some professional advice on getting your network & devices evaluated.
Can I Get A Scam Report Same Day?

We do understand that when the bank freezes your account, this can put you in a tough position. We do have full intent on delivering your report with the highest priority. In most cases, we can complete this same day, but please be patient as we will be giving it higher focus than other jobs.
What Is A PUP? Should I Be Concerned?

A PUP is a potentially unwanted program. Although they are not primarily recognised as malware, they may still have invasive or misleading behaviours. Keeping them on your computer should be done with caution, only use programs you can trust.